A tree doesn’t make a forest…
Yes, that’s true, but by golly a Hotel Porter with the personal touch will always make an impression!
Our Hotel Porter are exceptional, they perform a valuable role for us at the New Continental Hotel. In fact, many guests would say that our Hotel Porters can make an integral first impression to their overall stay. After all, they are part of the front of house team, and will typically escort you (or just your bags!) to your room and make sure you have everything you need to fully enjoy your experience in Plymouth.
It’s an incredibly varied role, suited to fit individuals who enjoy a day of differing tasks and diverse requests! Key to all things for our Hotel Porters is providing a high level of service for all of our guests, those staying with us and those attending events.
But what is it really like, being a Hotel Porter at the New Continental Hotel..?
We ask Luke, who is one of our Full-Time Porters, to share what happens during a busy hotel day.
“Welcoming guests to the hotel and to Plymouth is an amazing part of my role; especially when I am supporting the reception team and checking them in and out. It’s great feeling useful to guests; when they need to have their luggage taken to their rooms or simply providing them with some ‘local’ knowledge on the area and attraction that they may enjoy. Knowing that I have helped to make a guests stay memorable and enjoyable is certainly a great feeling.
I also love transforming our function rooms in preparation for events, working behind the bars and just supporting all the departments in the hotel when they need me. My job is so varied, every hour provides me with new tasks, challenges and opportunities.
It really isn’t a career I even thought about, I didn’t even know existed, it was complete happenstance that I stumbled upon this job and now I look at it as a really great career path, one that really suits my personality too.”
What does it take..?
A Hotel Porter has to have a can-do attitude. Be a team player and ultimately use his or her initiative with a pro-active approach to ensure we always give our guests unique and fabulous options; to really be able to make the most of their time and visit to Plymouth.
We are looking for a warm and welcoming porter where service comes from the heart and has a passion for working with people to ensure guests leave with lasting memories.
With a natural intuition for what creates amazing service, you will work closely with our Front of House and Housekeeping teams to ensure that our Guests have a seamless arrival and stay, and your duties will be wide and varied.
So…are you looking for an amazing opportunity to further your hospitality career? Or perhaps make a change and try something new? Then why not send your CV now? Take one step closer to being part of our hotel family at the New Continental Hotel.