Sustainability

🌍 Our Commitment to a Greener Future

At the New Continental Hotel, we’re proud to be a family-run business with strong values—one of which is protecting the environment for future generations.

We recognise that hospitality can have a significant impact on the planet, which is why we’re committed to being part of the solution.

We’re delighted to have achieved SILVER accreditation through the REST framework, recognising our efforts in environmental responsibility, ethical practices, and community support.

Sustainability is at the heart of how we operate—from reducing energy use and minimising waste to supporting local suppliers and charities. We’re always looking for ways to improve, ensuring our impact remains a positive one for both our city and our guests.

Our Green Policy reflects our commitment to becoming an increasingly efficient and environmentally responsible hotel—without ever compromising the comfort or experience of our guests.

🌿 What We Stand For

We are committed to:

• ✅ Complying with environmental legislation, and proactively staying ahead of future regulations.
• ✅ Conserving energy, water and materials while delivering the high standards our guests expect.
• ✅ Monitoring our environmental performance and constantly improving how we operate.
• ✅ Reducing, reusing and recycling wherever possible – from waste materials to energy usage.
• ✅ Working with ethical suppliers who share our sustainable and responsible values.

We believe that by working together with our team, our suppliers, and our guests, we can build a cleaner, greener, and more sustainable future.

🌎 What We Do Every Day

Here are just a few ways we bring our policy to life each day:

Eco-Friendly Housekeeping

• Guests can opt out of daily room servicing by using the “Do Not Disturb” sign
• Reduces water, energy, and chemical use involved in cleaning and laundry
• Helps us minimise unnecessary resource consumption while still offering flexibility for those who need it

♻️ Recycling

• Paper, cardboard, plastics, glass, and toner cartridges
• Unused toiletries are passed to Plymouth’s homeless charities

💡 Energy Conservation

• Motion-sensor lighting in public areas by guest bedrooms
• Low-energy light bulbs throughout the building
• Option for guests to reuse towels during their stay

🚿 Water Conservation

• Efficient flush systems installed in toilets
• Guest support for mindful water usage

🤝 How You Can Help

We welcome all guests to support our efforts during their stay. Even small actions make a big difference:

Opt Out of Daily Room Servicing

• Simply place the Do Not Disturb sign on your door if you’d like to skip housekeeping for the day
• This helps us reduce water, energy, and chemical use – and supports our mission to be more sustainable

💡 Conserve Energy

• Switch off lights and devices when not in use
• Close windows if the heating is on

🍽️ Eat Local. Buy Local. See Local.

• Discover Plymouth on foot or bike
• Choose local produce and support local businesses
• Enjoy authentic, sustainable experiences in our vibrant city

💧 Be Water Wise

• Turn off taps while brushing your teeth
• Support our towel reuse policy

📚 Reduce, Reuse, Recycle

• Leave behind finished books for our charity book donations
• Donate unused toiletries to help the local community

💬 Your Feedback Matters

We’re always looking for ways to improve. If you have ideas or suggestions on how we can reduce our environmental impact further, we’d love to hear from you.

📧 Contact us: marketing@newcontinental.co.uk

Thank You

We’d like to thank all our guests, staff and partners for supporting our mission to create a more sustainable and responsible hotel. Together, we can make tomorrow better than today.