New Continental Hotel, Millbay Road, Plymouth, PL1 3LD

Tel: 01752 276798

Weddings Q&A..!

For many this is the biggest event you will ever have to plan…

We know that burning questions can wake you up in the middle of the night! We have crafted a list of the most frerquently asked wedding questions, but don’t forget – if you have more just call, email or message us at any time.

What if my numbers change?

We know how difficult it can be to confirm the numbers of people attending your big day, but it helps us to confirm estimated numbers when you book. We know numbers can change and with your dedicated team you can call, email or message us at anytime if you are worried or concerned. Depending on your final numbers, your room may need to change, for minimum and maximum numbers, but we are here every step of the way to help and advice. Please don’t worry about a thing.

Can I add things to my day once I book?

Yes of course. We know that planning a wedding takes a lot of time and thought. You’ll be adding lots of ideas and gaining inspiration as you go along. Our friendly wedding team will always be on hand throughout your whole planning process to help you and to give you advice on any items you may wish to add for your big day, which might also include some of our added extras.

I know very little about a Civil Ceremony. What do I need to know?

If do you choose to hold your civil ceremony with us, we first ask that you check that we have the date availability. If the date is available we can provisionally hold this for you for up to one week. You would then need to check that the registrar has availability on the same date and at a time which is suitable.  You would then confirm the booking with the registrar and then confirm back with us. At this point the hotel would take a non- refundable deposit to secure the booking. We would also require you to sign and return a copy of our terms and conditions.

There are some things to note about a Civil Ceremony. One being that at Civil ceremonies you can include readings, songs or music, but you must not include anything that’s religious, eg hymns or readings from the Bible.

What is your minimum and maximum numbers for a wedding?

We can accommodate small weddings, just the couple and their witnesses all the way to a large and lavage affair with 250 guests.

How many people can I have on one table?

We have various layouts depending on your numbers, we have round tables that can sit 8-12, or long tables that could sit even more.

How much is the deposit and when do I have to pay balances?

On making your provisional booking, your day will be held for fourteen days. An initial deposit of £500 is required to confirm the booking, followed by a further £500 within two months of making your booking. On payment of the £1000, we will then send out contracts. Full payment is then required eight days prior to your wedding.

Can I supply my own things for the day?

It’s your day, you are under no obligation to use any of our extras. Our wedding team are on hand to help you with anything you need. They can make suggestions and give you a list of recommended suppliers for anything you might need for your day.

Can I bring my own food and wine?

We do not allow external caterers to supply any of the food. We have an excellent team of experienced chefs and lots of options available. We will work with you to create any dishes or menus you would love at your event, as well as any specific dietary requirements you may have. We also have a great wine list and can work with you on how best to ensure you budget whilst your guests still have a great time.

Do you have any restrictions, is there anything I can't do?

Due to Health & Safety regulations we aren’t allowed to allow smoke or bubble machines, any electrical equipment that is NOT P.A.T compliant nor do we allow confetti. For party poppers, candles and tea-lights we ask the couple to sign a disclaimer.

What happens if I have to cancel my wedding?

We hope that there is no reason for you to cancel, but should you have to cancel your special day we will endeavour to re-sell your wedding day. If we are not able then your deposit will be forfeited and the following charges will be made:

120 days notice or less – 50% of the total value

90 days or less – 60% of the total value

60 days or less – 75% of the total value

30 days or less – 100% of the total value

What size is your dance floor?.

We love to see a busy dance floor and people enjoying themselves. Our dance floor has a sprung base and can be built to fit your numbers and layout. There’s always plenty of room for throwing some moves!

Do you have any rules regarding children at the evening reception?

We are a family owned hotel and therfore we know how important family is. We also know weddings are often a family occasion and children play a large part of that too. As your wedding is a private function, there is no need for children to leave early. They can stay on and enjoy the party. We do ask that their accompany adults remain vigilant; although are team are fabulous and all great with children, we are a city centre hotel and as parents ourselves know that having things to occupy the children is essential. We have lots of tips on how to make great play areas and best work your evening reception so that everyone has a great time.

We are always open to the public, even when there is a private function and we have a leisure complex with an indoor pool and lots of hidden dangerous for unsupervised tots.

My ceremony is at 2pm and your check-in is 3pm - how will that work?

We advise guests to arrive at the hotel dressed for the ceremony, just like they would if they were going to a church. If their room happens to be ready, we will check them in. We always advise that upon booking you request an early check-in, that way everything is guaranteed to be ready for you.

Will someone set up or dress the room?

Of course, we love to set up the room for a wedding with place cards and ensure everything looks just as you wish. We can ‘dress’ the room too, to match colour schemes and themes, just ask our team for details and costs. We also know it’s one less thing for you to worry about. We’ll meet you six weeks prior to your wedding and go through all of the details with you.
You can rest easy knowing that the room will be set up beautifully, leaving you stress free and able to relax and enjoy your big day.

Do you have a child's menu option?

We cater handsomely for little ones. Children can have either a two or three course Wedding Breakfast, a child is classed as 11 years or under. We have a limited number of booster chairs and high chairs available to you at no extra cost. Please just request them when sending in your final numbers.

What colour is your table linen?

All of our table linen is white, you are welcome to hire in another colour should you choose. We also have a great wedding dresser who can work with you on special hire arrangements and hiring chair covers, sachets and ties.

Do you store the Wedding Cake?

We always suggest that you cake supplier delivers your cake to the New Continental Hotel on the day. We have 16″ silver round and square cake stands, or two or three tier stands with a special knife available on a complimentary basis. Our rooms are all nicely air-conditioned and staff will ensure your cake is tip top for your wedding party to admire. If you do wish to store the cake overnight, we will need to know in advance of the size, ingredients and baking methods used to ensure safe storage compliant with our procedures.

Any left over cake that you wish to keep must be collected by the following morning, before 11am.

Do I need to worry about any insurances?

We have our own public liability, but we do recommend that you consider wedding insurance to cover you against illness, failure of external suppliers or any other potential happenings.


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