New Continental Hotel, Millbay Road, Plymouth, PL1 3LD

Tel: 01752 276798

ParkingEye

Car Parking At The New Continental Hotel | 

Every car park has a purpose; whether it offers free parking for customers, free or permit parking for staff, limited stay, pay and display … or a mixture of all of these! Here at the New Continental Hotel we are so very grateful that not only can we offer a warm family welcome and city centre accommodation, but we also 88 car parking spaces for our guests convenience.

We went through a long period of consultation with various car park management systems; all who were members of the British Parking Association and its Approved Operator Scheme.  After much consideration; we  entered into a relationship with ParkingEye and our hotel car park will now be managed by them.

As an independent, Family owned hotel, our priority has always been, and will always be our guests’ experiences whilst staying in our beautiful city. We were noticing that at times our guests were telling us that they were having difficulty parking and we could see that the cars parked within the hotel car park did not belong to any of our guests, our visitors or residents.

Over the years we have tried many measures to ensure and enable parking for our guests and haven’t seemed to be able to manage it at all times independently. People who use the car park seem to do so out of habit, convenience and sometimes simply through error, and at times this was having a huge impact on our guests. We wanted to find a solution that was effective and efficient to improve our guests’ experiences, minimising any potential for dissatisfaction when there were no spaces for them.

New and very clear signage has been put up in and around the hotel and car park to remind guests and visitors that they must sign in at reception; our amazing teams are on hand to answer any questions and actually, none of our guests, visitors and staff will essentially see any changes to how we have always operated.

We now have two bespoke terminals in our main hotel reception and in Club Continental. Our visitors will still receive complimentary parking; and our Club Continental Members will still receive their three hours free session parking, but now will simply sign in electronically rather than paper and pen!

Our regular guests are excited by the change and we hope that by having more spaces for our guests, they will have an even better experience during their time in Plymouth.


Key Points |

Please note – all parking is still subject to availability and still cannot be guaranteed or reserved.

Guests 

Guests who choose to park with us will still have a small charge of just £3 for every 24 hours, and will now register electronically at our main reception terminals.

Club Continental Members 

Club Continental Members will still have their 3 hour complimentary session parking within the hotel car park, but MUST register for this now on the terminal at Club Continental reception on EVERY visit.

Steve’s Brasserie Dinners 

Steve’s Brasserie guests will still receive complimentary parking and will be asked for their registration upon entering Steve’s Brasserie.

Contractors & Visitors 

As always, all visitors must register at the hotels main reception and will be allocated their complimentary parking.


Please Note |

Anyone who is not a guest, member or visitor will be charged by ParkingEye, an external company, any  Penalty Notice tickets issued if validation is not given upon arrival is not now the responsibility of the New Continental Hotel.

The ParkingEye Management is to put in the measures required to prevent unauthorised parking and ensure a fair, firm and consistent approach is adopted for our guests experiences to be positive ones; the New Continental Hotel sees no other benefit from this external management system and has no control over penalties issued. 

Who Are ParkingEye? |

ParkingEye are a limited company, registered in England – 05134454.

Registered Office: 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NA

VAT number: 618184140

ParkingEye are members of the British Parking Association (BPA) and the Approved Operator Scheme (OPS)

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