Access Statement

We hope that the information below will be helpful, if you have specific requirements which need to be discussed prior to your arrival then please do not hesitate to contact reception on 01752 220782.

On site car parking is available for approximately 80 cars.
The main entrance is accessed by a short flight of 3 wide steps which has handrails to both sides. We have a level entrance at the side of the building which can be opened by a member of staff prior to arrival.
There are no main steps in the main reception area & there is a number of seating areas.
The reception desk is 120cm high, however, there is also a lower section measuring 75cm high for registration purposes.
The public areas of the hotel on the ground floor are all on one level which includes the bar, restaurant & function rooms. There are two steps halfway along the corridor, where an access ramp is in place.
There is a disabled toilet on the ground floor close to the reception & bar area.
We offer full waiter services for all meals & drinks if required.
Our chefs are able to cater for most special diets, please let us know prior to arrival to allow them to purchase any special foods
All four of our function rooms are on the ground floor; there are 2 steps in the corridor and before entering the ballroom, an access ramp will be provided.
Our restaurant and Bar areas are both spacious enough to accommodate wheelchairs.
The Leisure Complex can be located on the lower ground floor of the hotel. It can be accessed by approximately 17 steps leading down to it from the ground floor. There is also an outside entrance at the rear of the hotel.
The lift to all floors is located to the right of the main reception desk.
There are no ground floor bedrooms.
Bedrooms are arranged over five floors.
All standard beds are 3ft high.
Some bathrooms have wider doors & have grab rails for assistance.
Room service is available 24 hours for beverages and cold snacks.